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TESTIMONIAL
YOUR AI SYSTEMS DESIGNER & STRATEGIST
I build systems that
turn chaos into clarity
MEG IS KNOWN TO BE
Systems-builder.
The glue.
The spark plug.
I build and connect the systems that run your business — lead flow, process automation, CRM, and operations — so that you can move faster, reduce manual work, and scale with confidence and clarity without losing the human touch.
MY STORY
From the piano bench to the AI frontier
From piano teacher and music academy owner to AI systems designer, my path has been one long lesson in what makes things work together. Running my own academy for 10 years first showed me the beautify, and the chaos of a small business, and sparked an absession with the systems underneath: the CRMs, automations, and workflows that let an owner lead instead of just survive. The obsession led me to AI, where everything clicked.
Today, through Vita Consulting, I design AI-powered solutions for service-based businesses across Canada — AI agents, smark workflows, and human-centred automations that act as an efficiency multiplier, so business owners can rise above the noise and focus on the people they're actually there to serve.
MY PHILOSOPHY
Why harmony is everything
"Individual chords are merely functional and don't move us until they are stringed together with a purpose. The same is true for business tools, automations, and AI — the magic is in the harmonious composition."
- Meg Ozaki
01
Every tool has a voice
No system exists in isolation. Each tool — your CRM, your AI agent, your automations — is an instrument. Chosen with intention, not impulse.
02
Coherence over complexity
More tools don't mean more power. A simple system in harmony outperforms a complex one in chaos — every time. I build for clarity, not clutter.
03
Humans lead the composition
Technology stack is the orchestra. You are the conductor. Every system I design is built to amplify your leadership — not replace your judgement.
selected previous work
AI Projects & Apps
VOICE AI
24/7 lead capture
Vita Voice AI — Missed Call Recovery Agent
A GoHighLevel-native AI voice agent built for HVAC owner-operators that intercepts missed calls 24/7, triages urgency (emergency vs. routine service), captures contact info, triggers CRM workflows, and books appointments autonomously. Includes a full discovery-to-proposal sales framework built around it.
GoHighLevel Voice AI
LLM Prompt Engineering
CRM Workflow Automation
Appointment Booking Logic
AI ENGINEERING
Zero API cost | runs fully locally
RAG System — Retrieval-Augmented Generation
A production-ready RAG system built from first principles — FastAPI backend, semantic search via sentence-transformers, and locally-running LLM. Answers questions about organizational documents with accuracy and source citations. Built to go deep on AI fundamentals, not just vibe-code.
FastAPI
Python
LangChain
Ollama
sentence-transformers
Swagger UI
OPERATIONS
Manual reconciliation eliminated
Team Productivity & HR Expense Dashboard
Built for a multi-project organization. Team members log hours and activities daily across projects, and leadership gets a real-time dashboard showing HR expenses broken down by team member, project, and activity. Eliminated manual timesheet reconciliation and gave leadership genuine financial visibility.
Capacity.so
No-code dashboard
Data Architecture
Apps Script
MARKETING
10 min/lead turned under 30 seconds
AI Cold Email First Line Generator
A production AI tool that visits each prospect's website, extracts brand-specific signals, and generates a hyper-personalised opening sentence under 35 words — output maps directly to a variable for plug-and-play import into GHL sequences.
Capacity.so
Project Engineering
GoHighLevel CRM
CSV Pipeline
MARKETING
Manual reconciliation eliminated
Team Productivity & HR Expense Dashboard
Built for a multi-project organization. Team members log hours and activities daily across projects, and leadership gets a real-time dashboard showing HR expenses broken down by team member, project, and activity. Eliminated manual timesheet reconciliation and gave leadership genuine financial visibility.
Capacity.so
No-code dashboard
Data
Architecture
Apps Script
Trusted by businesses across industries
What My Clients Say
Meg is the rare kind of person who can hold an entire operation together without making it feel like it's being held together. In the early, chaotic years of On A Dime Transformations, she was the hub — not just managing projects and people, but building the systems that made everything run better. She designed and deployed AI-powered platforms that gave our team real efficiency, productivity, transparency, and accountability — tools that actually changed how we worked, not just how we reported.
There's something our team came to call 'Meg-ness' — that quality of being completely calm and grounded in the middle of chaos, keeping everyone focused and moving in the same direction without force or friction. What made it special was that she paired that groundedness with a genuine obsession with finding better ways to do things. She didn't just manage operations — she upgraded them.
When she told me she was going all-in on AI, it made complete sense. She'd already been living that philosophy — using technology as a force multiplier so that people could do more of what actually matters. Any business owner who gets to work with Meg is getting more than a consultant. They're getting someone who combines deep human understanding with serious technical capability, and who genuinely cares whether it all works — for the business and the people inside it.
— Kelly Lydiard
Founder & CEO | On A Dime Transformations
Ready to scale your business with confidence & clarity?
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Partnering with service-based businesses to scale with AI-powered solutions without overwhelm
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based in
Calgary, AB
CANADA